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Words you can use in your email subject lines

Wednesday, 27th August 2014

Categories: Creative

The subject line of your email should be regarded like a headline of an ad. Take time to craft and test different headlines and track response rates. A good place to start is to review the sort of subject lines you have opened from total strangers and ask yourself why?

Here are 5 words that you need to consider:

  1. You – If you include “You” your emails will be open 5% less than if you don’t. You is a nice touch but try testing if appropriate using their first name to improve personalisation
  2. Free – There’s a good 10% better open rate if you use the word “Free.” You can suffer from going into spam filters, but you will still get a better open rate
  3. Quick – Not popular with recipients. Your open rate can fall by 17%. You need to be more specific and give a reason why there is an urgency to your message
  4. Tomorrow – You get 10% more mail opened if you use this word. Although related to quick it captures recipients interest about what could happen the next day
  5. NO SUBJECT LINE – Research shows that if you don’t include a subject line your open rate increases by 8%. However this could be because the recipients know the sender – if you don’t it might be considered a bit spam like.

All the above came from a sample size of 6.4 million one to one emails sent from Signals users. Signals is a sales professionals tool to track who is opening and clicking their emails. At the time of writing Signals is a FREE - check it out at Hubspot

PS. Signals also found that 80% fewer emails were sent over the weekend, but those which were sent have a 10% higher chance of being opened

Author: Gamze Bilgili

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